What to do after a leak or storm

1. 1

   Put safety first

   Stay off the roof and ladders, especially when wet. Keep away from downed power lines and call the utility company if you see any. If water is near light fixtures or outlets, turn off power to that area at the breaker only if you can do so safely.

2. 2

   Protect what's inside

   Move furniture and valuables away from drips. Set out buckets or towels. If a ceiling is bulging with water, keep people out of the room.

3. 3

   Take photos from the ground and inside

   Photograph stains, drips, and any debris or missing shingles you can see from the yard. Note the date and time. These help with records and, if you choose, an insurance claim.

4. 4

   Call for an inspection

   We'll inspect the roof safely, document what we find and explain your options. You don't need to decide anything on the spot.

5. 5

   Decide on next steps

   If you have homeowner's insurance, you can review your policy and decide whether to contact your insurer. Coverage decisions are made by your insurance company.

Questions? Call (704) 555-0142 during business hours, or request an inspection online. We don't currently offer after-hours emergency service.